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Another perspective . . .
By Bill McAdam
The definition of park security is as broad as its scope of responsibilities. Park security officers function as program and maintenance facilitators, promoters of user benefits, and liaisons between park users and management.
The Bloomington (Illinois) Parks and Recreation Department's job description for a park security officer calls for both public relations skills and a commitment to safeguarding park property and users. The security officer must be able to enforce park rules firmly, but courteously and tactfully.
Park security personnel in Bloomington primarily work evening shifts and are accountable directly to the superintendent of recreation. However, the recreation staff also has direct contact with them either in person or by portable radio.
For example, the program director may involve security personnel by asking them to transport chairs from a storage area in one park to a concert performance in another. This equipment transport can be valuable in preventing loss while at the same time expediting programs.
Security personnel may also be asked to deliver a fire hose to a muddy volleyball area, serve as an escort for a hayride and be involved with other people-oriented activities.
Park maintenance
Park security also facilitates maintenance by minimizing vandalism, reporting park property damage and actively engaging in preventive measures. These activities range from filing reports about wind-damaged tennis court nets, watching over freshly poured cement and turning faucets to a slow drip in the winter to prevent frozen pipes.
Promoter of benefits
Tactful enforcement of local ordinances about parking and traffic regulations will result in orderly park programs and a safe environment. The security officer who enforces rules against playing ball in prohibited areas may explain to park users that, for beautification purposes, turf damage is being discouraged. At the same time, safety for other park users is being increased and the liability risk for the district is reduced.
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Park security officers perform an important public relations role.
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Tactful explanation and enforcement of the regulations concerning alcohol consumption may actually reduce tax dollar expenditures on "little labor"; that is, picking up paper cups and cans. The public-conscious park security officer consistently explains enforcement of regulations so an atmosphere of good will and public co-operation will be created.
Liaison duties
The mobility among parks allows the Bloomington park security officers to become familiar with a large number of park users and potential problems. In turn, this information can be relayed to appropriate employees and management personnel.
This information results in a well-informed and program-oriented staff. It also minimizes communication problems with the public, and reflects current interests and needs of park users.
ABOUT THE AUTHOR: Bill McAdam is a graduate assistant at Illinois State University in the field of recreation. He has also worked as a park security officer.
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