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Welcome and Greetings to All! We all love what we do. And this year's conference celebrates parks and recreation in a big way. It's true, "There's no Business Like our Business!"(You can almost hear Ethel Merman can't you?) Again this year we have a tremendous line up of educational sessions designed to keep you up-to-date on everything from technology to t-ball. Our pre-conference workshops are planned to give endless certification opportunities to the park and recreation professional. As always, there will be plenty of opportunities to meet old friends, exchange ideas and forge new alliances. We also are offering for the first time an opening general session that we are very excited about. This session will pump up the IAPD/IPRA delegation for super-charged, ultra-jazzed show! New this year is the final conference brochure will be published in the December/January issue of the Illinois Parks & Recreation Magazine. This gives all conference delegates a chance to map out their conference schedules early. Don't forget to bring your conference brochure to the conference. We will have a limited number of brochures available on-site. In addition to the usual conference excitement, IPRA is commemorating its 60th anniversary in 2004, giving us all another reason to celebrate. Congratulations IPRA for your outstanding service to the park, recreation, forest preserve and conservation profession in Illinois. We look forward to seeing you in Chicago at the 2004 IAPD/IPRA Conference. After all, there's no business like our business! See you there! SUE MICKLEVITZ, IPRA Co-Chair Lockport Township Park District Executive Director WALLY FRASIER, IAPD Co-Chair
Mundelein Park & Recreation District
Published by: ILLINOIS ASSOCIATION OF PARK DISTRICTS
211 East Monroe ILLINOIS PARK AND RECREATION ASSOCIATION
106 North Schmale Road Designed by: GOSS GRAPHIC DESIGN
1806 North Oakcrest Avenue
GENERAL INFORMATION Early Bird Registration Complete the registration form and mail with a check before Friday, December 19, 2003 to:
Illinois Association of Park Districts Or register on line at www.Ilparks.org; Registration on line must be accompanied by credit card for payment. MasterCard and Visa accepted. Or register by fax to 217/523-4273. Registration by fax must be accompanied by credit card for payment. MasterCard and Visa accepted. No billing of individuals or agencies will be available. Registration will not be accepted in the IAPD office after January 5, 2004. Registration will, however, be taken at the conference. The Conference Registration Desk at the Hyatt Regency will be open during the following hours: Thursday, January 22: 7:30 a.m. - 6:00 p.m. Friday, January 23: 7:30 a.m. - 4:30 p.m. Saturday, January 24: 7:30 a.m. - 12:00 p.m. Delegates who register in advance may pick up their special computerized badges at the conference registration area. Registration will open on Thursday, January 22, 2004 at 7:30 a.m. Table Reservation System for Friday All Conference Awards Luncheon Delegates who opt to reserve a table for the Friday All Conference Awards Luncheon, please complete the table reservation section on the advanced registration form on page 47. The table reservation fee is $40.00, which is nonrefundable. The person who is designated the table contact/coordinator will receive, as part of his/her confirmation, written instructions concerning the table registration process. Each contact/ coordinator will be assigned a time to report to the table registration booth adjacent to the conference headquarters in the East Tower Ballroom/Gold level. Appointments at the table reservation booth will be scheduled in the order that the advanced registration form was received from the table contact/coordinator. So register early to ensure the best possible table selection. All reserved tables will be tables of 12. You must have a full table. Policy on Members & Nonmembers The following persons will be allowed to register at the member rate: Members of the Illinois Park & Recreation Association Commissioners/park board members, attorneys, board treasurers and board secretaries of agencies that are members of the Illinois Association of Park Districts A maximum of six support staff of agencies that are members of the Illinois Association of Park Districts (support staff is defined as clerical and maintenance personnel only) Requests from other persons or agencies asking for member rates will be presented to the Joint Conference Committee for approval prior to conference. Admission: Admission to exhibit hall and educational sessions will be by badge only. Security guards will be stationed at the entrance to the exhibit hall and all educational sessions. Parking Delegates who are registered guests at the Hyatt Regency Chicago will receive a discounted parking rate of 50% off the current price at the Hyatt parking garage. No in/out privileges will be allowed. Delegates not staying at the hotel can park at the Illinois Center at the current standard parking rate at the time of the conference (no in/out privileges). Once this is filled, delegates can park in any of the downtown garages at regular rates. All delegates are encouraged to take public transportation. Because the Hyatt is located in the Illinois Center, many bus routes are available, and it is just a short cab ride from the train stations. More details will be sent to registered delegates. Spouse/Guest Program & Registration All spouses or guests must register in order to participate in the conference, visit the exhibit hall and attend special programs. Registration will include a name badge for admittance to exhibits, Thursday evening social, opening general session, educational sessions and CEU workshops scheduled on Friday and Saturday, and two coupons for a discounted breakfast in the Hyatt Regency's All Seasons Cafe. Tickets for the food service for the Grand Opening of the Exhibit Hall, the All Conference Luncheon/ Awards Show, and The John G. Shedd Aquarium will be available for purchase. See page 47 for registration. GENERAL INFORMATION 25 GENERAL INFORMATION Policy on Children To preserve the professional business environment and ensure a quality educational atmosphere at the IAPD/IPRA Conference, educational sessions, workshops, social events and the exhibit hall, no one under the age of 18 years will be allowed to participate in these functions or areas unless the person is a speaker or a registered full/part-time student in a college or university and is attending the conference for the purpose of professional development and networking opportunities. Children are welcome to attend the Saturday evening event at the John G. Shedd Aquarium. Housing and Hotel Registration MAKE YOUR RESERVATIONS EARLY! Our host hotel is the Hyatt Regency Chicago, 151 East Wacker Drive, Chicago (located in the Illinois Center, east of Michigan Avenue). Rates: $108/single; $118/double Reservations must be accompanied by a one-night room deposit. This deposit is fully refundable before December 1, 2003. After December 1, 2003 there will be no refunds for canceled rooms. The Joint Conference Committee implemented this policy in 1999 due to the high rate of rooms canceled at the last minute. Rooms are reserved at a first-come, first-served basis. Cut-off date for reservations is January 2, 2004. After this date, all rooms in our block will be released for sale at a higher rate. Suites: Individuals, agencies or exhibitors interested in reserving a suite must contact the IAPD first at 217/523-4554. Forty-eight hours after IAPD has given approval, you must contact the Hyatt directly. Silent Auction The Illinois Conservation, Park and Recreation Foundation, in conjunction with the IPRA College and University Relations Committee, once again will conduct the Silent Auction in the Exhibit Hall at booth #923/925/927/929 during the conference. Conference delegates will have the opportunity to bid on such items as trips, televisions and tickets to sports events. The auction is an easy way to purchase valuable services and products for yourself and your agency. Proceeds from the auction will support student scholarships in Illinois.
A.D.A. & Services for fhe Hearing Impaired In compliance with the Americans with Disabilities Act, the IAPD/IPRA Joint Conference Committee will make all reasonable efforts to accommodate persons with disabilities. Please indicate any special needs on your registration form, or call IAPD at 217/523-4554 no later than December 19, 2003. If you have special needs regarding hotel accommodations, please contact the Hyatt Regency Chicago at 312/565-1234. Individuals with TTDs may call 1/800-526-0844, and the Illinois Relay Center will transmit the message to IAPD or IPRA. GENERAL INFORMATION 26 GENERAL INFORMATION Accessibility Parking: Parking at the Hyatt Regency Chicago is accessible for those with disabilities. If the lower garage is used, elevators provide service to the hotel. Restrooms: All restrooms are accessible except the third floor restroom in the West Tower. Meeting Rooms: All meeting rooms are accessible except the Buckingham. Restaurants: All restaurants are accessible. Sleeping Rooms: The Hyatt Regency provides 20 accessible rooms located on lower floors for easy access from the elevators. These floors have been designed for individuals with special needs. Special Diets Persons with special dietary needs may make special arrangements by calling IAPD at 217/523-4554 no later than December 19, 2003, What to Wear Opening Exhibit Party: casual business attire Thursday Social: comfortable, casual clothes Friday Awards Luncheon: business attire Saturday Evening Social: casual business attire All Conference luncheon/ Awards Show This year the IAPD/IPRA delegation will experience a phenomenal show. The "full-package" delegate will receive a ticket for this event. Sit back, be entertained and honor the leaders and volunteers in the parks and recreation field. Cyber Cafe You won't want to miss the new and improved Cyber Cafe area. Keeping up with technology, the Cyber Cafe is back. You will be able to check your email, navigate park and recreation agency Web sites and learn more about your state associations' sites. Location: Grand Suite 2, East Tower, Ballroom Level (Right behind the Conference registration area)
Commissioner Hospitality Attention all IAPD members! Please join us on Friday, January 23, 2004 at 5:00 p.m. in Grand B Ballroom, East Tower, Ballroom/Gold Level immediately following educational sessions for the Commissioner Hospitality. This hospitality will be an excellent opportunity for commissioners to exchange ideas, network, socialize and win some prizes. The IAPD board and staff will be present to answer questions and visit with commissioners. Exhibit Hall and LOTS of Giveaways The 2004 IAPD/IPRA Exhibit Hall will be open at 3:00 p.m. on Thursday, January 22 with the grand opening exhibit party. Delegates registered for the full conference package will receive a food ticket to exchange in the Columbus Meeting Rooms (adjacent to conference registration. East Tower ballroom level) between 3:00 p.m. and 6:00 p.m. Come visit more than 300 commercial manufacturers, distributors, designers and educational booths. The exhibits will showcase the newest equipment, supplies, ideas and services available to park, recreation, forest preserve, conservation and therapeutic agencies. Plan to spend several hours in the exhibit hall viewing the displays and visiting with the exhibitors. All exhibits will be located in Riverside Hall on the lower level of the East tower. At this year's exhibit hall, you could win a Walt Disney travel package, weekend trips to various Illinois state parks, and many other fabulous prizes. Be ready-the conference will be giving away cash awards to delegates at various times during the conference. Entry blanks will be in the ticket packets you receive when you check in at the main conference registration desk. You must be present to win. Rules and regulations will apply. Spouse/Guest Program
Museums in the Park, in cooperation with the Chicago Park District, have generously donated passes to five of Chicago's most popular museums. Passes to The Adler Planetarium, John G. Shedd Aquarium, The Field Museum of Natural History, The Chicago Art Institute and The Museum of Science And Industry will be available at the registration desk for spouses and guests only. These passes are available on a first-come, first-served basis. A big thank you to Museums in the Park and the Chicago Park District for providing an opportunity for our guests to enjoy these lakefront gems! GENERAL INFORMATION 27 GENERAL INFORMATION Special Student Activities: Professional Connection Thursday, January 22 from 6:00 p.m. to 7:00 p.m. (See page 45 for details and registration.) Student Luncheon on Friday, January 23 from 12:00 p.m.-1:30 p.m. Officers Meeting on Saturday, January 24 from 12:00 p.m.-1:30 p.m. Agency Showcase 2004 The 2004 Agency Showcase offers an opportunity for all park and recreation agencies to showcase their talent, to share ideas and to recognize the best-printed and audio-visual marketing and promotions materials in the state. Professionals in the public relations, marketing and communications fields will judge nine categories. The best of show winners will be recognized at the IPRA annual meeting on Friday, January 23 at 5:00 p.m. The video entries will be shown during designated times throughout the conference. Suggestions from the judges will be provided to all entering agencies. Selected showcase entries will be on display during the conference. The agency showcase entry form will be mailed to each agency in August/September, or you may contact IPRA for an entry form. For more information about the 2004 Agency Showcase, contact Kathleen Geatches at Homewood-Flossmoor Park District. To be eligible, an agency must be a member of IAPD or have a member of IPRA on staff at the agency. Entry deadline is November 7, 2003. Boardwalk/ Park Place You won't want to miss the opportunity to network with your fellow commissioners, professionals and colleagues from across the state in the Boardwalk/Park Place. This networking lounge is located adjacent the main conference registration area East tower, Ballroom level. 2004 Exhibit Hall hours: Thursday, January 22: 3:00 p.m.-6:00 p.m.. Grand Opening Party Friday, January 23: 9:00 a.m.-12:00 p.m. and 2:00 p.m.-5:00 p.m. Saturday, January 24 9:00 a.m.-12:00 p.m. The IAPD/IPRA conference has the largest exhibit hall of any state park and recreation conference in the country. Be sure to visit and win! Annual Meetings for IAPD and IPRA The Illinois Park and Recreation Association (IPRA) annual meeting will be held on Friday, January 23, 2003 at 5:00 p.m. in Grand A Ballroom, East Tower, Ballroom Level. The Illinois Association of Park Districts (IAPD) annual meeting will be held on Saturday, January 24, 2003 at 3:30 p.m. in Grand A Ballroom, East Tower, Ballroom Level. The associations have staggered their annual meetings in order to accommodate elected officials and professionals who would like to attend one or both meetings. Association awards will be presented during these meetings.
GENERAL INFORMATION 28 CONFERENCE-AT-A-GLANCE
CONFERENCE-AT-A-GLANCE 29
PRE-CONFERENCE WORKSHOPS:
14 The Most Powerful Techniques to Build Better Children 8:30 a.m. - 12:00 p.m. Price: $65 Location: Regency A Presenter: Michael Brandwein, Speaker and Consultant Chair: Lori Karole Shook, Illinois Parks and Recreation Association Michael Brandwein, author of the nation's best-selling books on staff training and supervision at camp and the presenter of three Emmy® award-winning programs on working with children, has packed this session with practical tools to train ourselves and staff for successful youth leadership, including outstanding, creative tools for training and managing staff; building strong, motivated, more professional teams; and more. If you work with young people in any capacity or supervise those who do, this session is a blockbuster of the best techniques in the business! Learning Outcomes: Participants will: (1) Apply superb training and staff supervision techniques to motivate and teach staff to make effective choices when working with youth in any recreation setting; (2) Improve program effectiveness with specific tools that boost creativity and maximize the teaching of leadership and life skills in recreation programs. 105 Understanding, Seeking and Getting Grants 8:30 a.m. -12:00 p.m. Price: $65 Location: Columbus E/F Presenter: Jennene Colky, Principal, Certified Trainer/Consultant, Training and Consulting for Grant Seekers Chair: John Comerio, Illinois Association of Park Districts Learn how revenue from grants can support and expand your programming. Attendees will learn about the different sources of funding, the various types of grants that are available, common misconceptions, how to overcome the barriers to be successful at seeking grants. Learning Outcomes: Participants will: (1) Learn twelve characteristics of a good proposal and eight ways you will earn a quick rejection; (2) Understand why proposals get declined, who is involved in the decision making and who gets grants. 315 Getting Out Of Your Own Way...Understanding Career Barriers 8:30 a.m. - 12:00 p.m. Price: $65 Location: Comiskey Presenter: Rick Galbreath, President, Human Resources Growth Partners Inc. Chair: Mary Defiglia, Glen Ellyn Park District We are alive at the most exciting time in the history of our planet. The only person who could possibly hold you back stared at you from the mirror this morning. In this interactive session, Joe O'Rourke, award-winning speaker and trainer, will help you to identify and remove the self-imposed limitations that hold you back and learn how to control the little daily road blocks to your productivity, health and happiness. Learning Outcomes: Participants will: (1) Identify and learn about the self-imposed structures that impede our effectiveness and success; (2) Learn to control and remove the things that limit our productivity, health and happiness. 422 Winning Through Teamwork
8:30 a.m. -12:00 p.m. Price: $65 Location: Regency C Presenter: Roy Moody, M.Ed., Owner, Roy Moody & Associates Chair: DarcyStrack, CPRP A key organizational reality is that to be successful you have to work at least part of the time in collaborative effort. So, good teamwork and being an effective team player is a necessary requirement for success in today's environment. Learning Outcomes: Participants will: (1) Gain the necessary tools to enhance effective communication and teamwork; (2) Assess productive and counter productive team behaviors. 501 Hilarity Therapy 8:30 a.m. - 12:00 p.m. Price: $65 Location: Regency D Presenter: John Irvin, CSP, Lifestyle Enhancement Services Chair: D.J. Newport, NWSRA Hilarity Therapy is an entertaining and inspirational presentation that gives us the necessary skills and reminds us of the power of seeing the positive side. A combination of theory and experiments keeps people actively involved. Learning Outcomes: Participants will: (1) Gain valuable tools for reducing stress and coping more effectively at work and home; (2) Gain the necessary tools for seeing things in a positive way and utilizing this in the work environment. 613 A Prescription for Service Excellence: Exceeding Expectations 8:30 a.m. - 12:00 p.m. Price: $60 Location: Columbus K/L Presenter: Scott Chovanec, President, Scott Chovanec and Associates Chair: Carl Maniscalco, Village of Niles, Family Fitness Center This highly interactive workshop focuses on exceeding expectations by investigating standards that work. Service basics, identifying what patrons want, handling complaints and eight customer service lessons are explored in great detail. Learning Outcomes: Participants will: (1) Learn how to enhance their "image equity" in the eyes of the customer; (2) Learn essential strategies and tactics for earning the highest levels of customer satisfaction that lead to exceptional customer retention at all levels of operation. 30 THURSDAY, JANUARY 22, 2004 PRE-CONFERENCE WORKSHOPS: 8:30 a.m. - 12:00 p.m. All Pre-conference Workshops award 0.3 CEUs. Pre-registration is mandatory; registration form is located on page 46. 707 If You Build It, They Will Come 8:30 a.m. -12:00 p.m. Price: $65 Location: Cyber Cafe, Grand Suite 2 Presenters: Scott Wegner, Director of Network Services, ICS Advantage; Jon Michael, Fox Valley Park District Chair: Michael Selep, Fox Valley Special Recreation Association Get a hands-on, behind-the-scenes look at how your computer and computer network works. You will have an opportunity to work with computer network engineers to put the finishing touches on the conference Cyber Cafe while learning how to upgrade computer operating systems and computer networks. Learning Outcomes: Participants will: (1) Be able to identify the function of various components of a computer network and how they relate to one another; (2) Be able to identify the function of various components of a computer and how they relate to one another. 913 Understanding and Dealing with Change
8:30 a.m. -12:00 p.m. Price: $60 Price: $60 Location: Regency B Presenter: Ruby Newell-Legner, CSP, Speaker/Trainer/Author, Ruby Speaks, Inc. Chair: Michelle Lalor, Glen Ellyn Park District Taking care of business currently means managing perpetual motion. In today's volatile climate your organization has to keep reshaping itself, shifting and flexing. Organizations cannot run things the old way, even if they desperately want to. The good news is that change can come bearing gifts and new opportunities. In this session, learn valuable tools to meet new challenges and to play by new rules. Learning Outcomes: Participants will: (1) Learn how to identify characteristics of successful change masters; (2) Outline a consistent communication tool to enhance understanding; (3) Learn how to utilize the "Concerns-Based Adoption Model." 916 How To Handle Hard To Handle Kids 8:30 a.m. -12:00 p.m. Price: $60 Location: Columbus G/H Presenter: Gregg Catalano, Physicians of Phun Chair: Corrine Rogers, Glen Ellyn Park District It is estimated that fifteen percent of the children we work with are difficult children. Dealing effectively with these kids is extremely important, and the success and smooth operation of your program is depends on it. Join Gregg Catalano to understand the motivations behind misbehavior and learn new ideas and techniques for dealing with difficult kids. Learning Outcomes: Participants will: (1) Learn new ideas and techniques to work with difficult kids; (2) Learn why kids misbehave and how to effectively deal with misbehavior. 1001
Comfort Zones 8:30 a.m. - 12:00 p.m. Price: $65 Location: Acapulco Presenter: Valerie Pang, Consultant; Ayani Good, Consultant Chair: Valerie Pang The ability to move in, out and through cultural comfort zones is a critical strategy for fostering positive cross-cultural interactions. Learn how to do it! Learning Outcomes: Participants will: (1) Practice verbal and nonverbal skills to avoid offending those different from themselves; (2) Develop a personal action plan to put cultural diversity values into practice. PRE-CONFERENCE WORKSHOPS: 1:00 p.m.- 4:30 p.m. 13
Remember What You Know (No CEUs for This Session) 1:00 p.m. -4:30 p.m. Price: $55 Location: Comiskey Presenters: Presenters: Dr. Sandra Hupp, Associate Professor, Aurora University; Tracey Crawford, CPRP, CTRS, Superintendent of Recreation, NSSRA; Michael Clark, CPRP, Executive Director, Batavia Park District; Dr. William McKinney, University of Illinois Chair: Diane Stanke, Park District of Oak Park This refresher course will help people review the key areas of recreation and parks as they relate to the National Certification Examination. Speakers will address information in the following areas: leisure administration, therapeutic recreation, parks/natural resources and leisure programming. Learning Outcomes: Participants will: (1) Prepare for the information covered on the CPRP National Exam; (2) Become aware and informed about the certification process. 15
Recharging Batteries 1:00 p.m. -4:30 p.m. Price: $65 Location: Regency A Presenter: Michael Brandwein, Consultant and Speaker Chair: Lori Karole Shook, Illinois Park and Recreation Association Part One of this dynamic session by a nationally award-winning, highly entertaining presenter and author demonstrates how to skillfully analyze what you believe about yourself so you can take charge of your self-beliefs and self-communication to support greater flexibility, positve change and professional and personal growth. No "touchy-feely" stuff these are practical tools you can use every day to handle change and challenges. Part Two is "Time Management for People Who Don't Have Time to Take a Time Management Course" a highly flexible array of powerful techniques you will use immediately to get more done with greater confidence and organization. Learning Outcomes: Participants will: (1) Use six effective steps to beat procrastination and boost organization so that we never have a busy day where we say we didn't get "anything" important done; (2) Apply a fast and practical three-step technique to figure out what we believe about ourselves, why we believe it and how we can immediately maximize our choices instead of limiting ourselves to one "style." 31 THURSDAY, JANUARY 22, 2004 PRE-CONFERENCE WORKSHOPS:
1:00 p.m.- 4:30 p.m. All Pre-conference Workshops award 0.3 CEUs. Pre-registration is mandatory; registration form is located on page 46. 214
Effective Communication Skills: Achieving Confidence, Credibility and Composure 1:00 p.m. - 4:30 p.m. Price: $65 Location: Acapulco Presenter: Cynthia Hernandez-Kolski, President, Communication Education, Inc. Chair: Mike Sletten, Bloomingdale Park District This interactive session will direct you in communicating with special emphasis on gaining respect, credibility and mixing strength with sensitivity in a competitive business world. Learning Outcomes: Participants will: (1) Learn specific steps in earning credibility and respect; (2) Discover appropriate reactions to other people's behaviors. 301 Supervisory Skills for Park and Recreation Professionals 1:00 p.m. -4:30 p.m. Price: $60 Location: Columbus I/J Presenter: Rick Galbreath, President, Human Resources Growth Partners Inc. Chair: Nancy Aldrich, Arlington Heights Park District You don't need to be an HR expert to effectively manage our staff! In this workshop. Rick Galbreath will offer you practical techniques, tips and strategies for supervising both full and part-time/seasonal employees and for handling the day-to-day personnel challenges that may arise in your agency. Learning Outcomes: Participants will: (1) Identify key supervisory skills needed to successfully and effectively manage employees; (2) Explore ways to proactively prevent personnel problems from arising. 423 Leadership Strategies for Rapidly Changing Times 1:00 p.m. -4:30 p.m. Price: $65 Location: Regency C Presenter: Roy Moody, M.Ed., Owner, Roy Moody & Associates Chair: Darcy Strack, CPRP This program offers ideas and strategies that bring out the best in people in changing times. It is about identifying and developing leadership qualities, putting purpose and commitment into action and creating a community of achievers. Learning Outcomes: Participants will: (1) Identify six essential leadership skills; (2) Recognize and apply specific encouragement skills that promote individual and team performance. 502 How to Develop an Effective Employee Training Program 1:00 p.m. -4:30 p.m. Price: $65 Location: Regency B Presenter: Ruby Newell-Legner, CSP, Speaker/Trainer/Author, Ruby Speaks, Inc. Chair: Cathy Morava, SEASPAR Total quality calls for workers with solid basic skills. Help employees fine-tune their skills through a successful staff orientation and development program-your secret weapon for nuturing loyal staff members. Learning Outcomes: Participants will: (1) Outline key elements of an effective employee orientation program; (2) List the tools their employees need to do their job efficiently and effectively. 518 The Honor System: Lessons in Leadership and Attitude 1:00 p.m. -4:30 p.m. Price: $65 Location: Regency D Presenter: John Irvin, CSP, Lifestyle Enhancement Programs Chair: D.J. Newport, NWSRA Everyone will be actively involved and interact in activities that help us explore, develop and convey the best attitude possible. Participants will take a look at risk taking and their attitudes toward communication. Learning Outcomes: Participants will: (1) Learn self-discovery; (2) Learn to convey a more positive attitude. 614 Making People Heroes: Essence of Leadership 1:00 p.m. -4:30 p.m. Price: $60 Location: Columbus K/L Presenter: Scott Chovanec, President, Scott Chovanec and Associates Chair: Carl Maniscalco, Village of Niles Family Fitness Center This workshop allows for interactive involvement and breakout sessions. Learn how successful managers create winning environments and establish trusting relationships that make others feel valued. Walk away with proven tools, strategies and tactics to increase your leadership effectiveness. Learning Outcomes: Participants will: (1) Gain a solid understanding in the essentials of influential leadership that create "followership"; (2) Learn how to provide recognition that is timely, genuine and effective in motivating employees at all levels. 617 Establishing Automated External Defibrillation Programs 1:00 p.m. -4:30 p.m. Price: $65 Location: Columbus E/F Presenters: Kathy Copelin and Denise Gerlach, Program Managers, American Heart Association; Representative from the Elmhurst Park District; David Wright, Lifesigns America Chair: Lynn McClure, Illinois Association of Park Districts With the new state law requiring defibrillators in many facilities, park and recreation agencies will need a plan for implementation. This session will train and answer all of your questions. Learning Outcomes: Participants will: (1) Learn how to implement defibrillation plan in facilities and which facilities need to have plans; (2) Undergo training on defibrillator use. 32 THURSDAY, JANUARY 22, 2004 917 Hiring and Retaining the Best of the Best 1:00 p.m. - 4:30 p.m. Price: $60 Location: Columbus G/H Presenter: Gregg Catalano, Physicians of Phun Chair: Michelle Lalor, Glen Ellyn Park District If you are committed to building a program that will someday achieve park & recreation greatness, then hiring and retaining the right employees should be at the top of your "to do" list. Hire and keep only the best as Gregg Catalano shares with you not only interviewing essentials for effectively selecting candidates that have the right skills and are a good fit for your organization, but methods and techniques for motivating, training and retaining your key staff. Learning Outcomes: Participants will: (1) Learn how to successfully hire the right employees and what to look for in potential candidates; (2) Learn the essentials for effective retention. 1005 Different Languages, One Goal 1:00 p.m. - 4:30 p.m. Price: $65 Location: Gold Coast Presenters: Tracey Crawford, CTRS, CPRP, Superintendent of Recreation, Northern Suburban Special Recreation Association; Gail Ito, CTRS, Assistant Professor, Chicago State University; Lonette Hall, Director, Village of Richton Park Chair: Tracey Crawford, Northern Suburban Special Recreation Association Come to this session and learn about diversity. Embrace your own understanding of diversity through preparing yourself, developing a diverse workforce and programming for everyone in your community. Learning Outcomes: Participants will: (1) Develop their own understanding of diversity; (2) Learn strategies to develop a diverse workforce and program a diverse community. Office Support Workshop
Thursday, January 22, 2004
11:45 a.m. - 1:00 p.m. Luncheon
1:00 p.m. - 3:30 p.m. Workshop
3:30 p.m. Come Visit the Exhibit Hall! Pre-registradon is mandatory; registration form on page 46. Price: $65.00
This fee includes lunch.
11:45 a.m. Lunch/Registration in Crystal C Ballroom, West Tower, Plaza/Green Level 11:00 p.m. Workshop in Crystal B Ballroom, West Tower, Plaza/Green Level 3:30 p.m. Tour the Exhibit Hall, Riverside Center, East Tower
Communications Bleeps and Blunders in Parks and Rec You said one thing, your boss heard another. Now the customer's mad and you have to fix it! Todd Hunt's real-life horror stories about sales, customer service, leadership and change will keep you laughing.. .and show you how to communicate better with customers and your boss to become more successful, make more money and get a better life. Really! Objectives: (1) Fix communications bleeps and blunders that fester in parks and rec; (2) Get what you want without being a pain; (3) Have fun. Presenter: Todd Hunt, Business Humorist/Author/Communication Specialist "Todd Hunt does a great fob on both keeping the audience entertained and at delivering a message. I recommend you give him a listen." - Keith Frankland, Director of Parks and Recreation, Woodridge Park District "Your presentation was big hit and even made me think, with great disdain, of my 7th grade English teacher." - Mike Fugiel, Executive Director, Lombard Park District
33 OFFICE SUPPORT WORKSHOP THURSDAY EVENING SOCIAL
Start the IAPD/IPRA Conference off with a bang with Orchestra 33 for the Thursday night social from nine to midnight on January 22, 2004. In case you haven't heard. Orchestra 33 is a talented band made up of vocalists and musicians with an innovative musical concept. They have a repertoire of popular and legendary songs, including hits from pop, swing, salsa, disco, funk, Motown, rhythm & blues, and rock & roll. So don't forget your dancin' shoes when you pack, cause your first late night event at conference is going to be a party you don't want to miss! No ticket required. Just show up at the Grand Ballroom on January 22 for rip roaring good time. Pop, Swing, Salsa, Disco, Funk, Rhythm, & Blues!
34 THURSDAY EVENING SOCIAL
MORNING CEU WORKSHOPS: 8:30 A.M.- 10:30A.M. All Workshops awarded 0.2 CEUs, pending approval 18 Supervising Intern Students, More Than You Think 8:30 a.m. - 10:30 a.m. Location: Stetson Suite E Presenters: Gail H. Ito, MS, CTRS, Assistant Professor, HPER, Chicago State University; Peggy Holmes - Layman, Assistant Professor, Eastern Illinois University Chair: Lori Karole Shook, Illinois Park and Recreation Association This session will help internship supervisors create an internship experience that is beneficial to both the student and the agency. Topics include how to secure an intern, developing an intership manual and the art of supervision. Learning Outcomes: Participants will: (1) Be able to name the steps in securing an intern and the main parts of an internship manual; (2) Understand the importance of reflection in learning by name three ways they can encourage this from interns. 113 Working Together - Maximizing Board Effectiveness 8:30 a.m. - 10:30 a.m. Location: Crystal B Presenter: Roy Moody, M.Ed., Owner, Roy Moody & Associates Chair: Greg Kolinek, Park District of Forest Park Board members are essential to the success of an organization. This program will help board members and staff develop working relationships that get results. You will discover the leadership, communication and team building process necessary to be a highly productive board. Learning Outcomes: Participants will: (1) Explore team building ideas that create a sense of cooperative team spirit with board and staff; (2) Identify communication strategies necessary to be productive board members. 203 Tree-Risk Assessment: The Diagnosis and Treatment 8:30 a.m.- 10:30 a.m. Location: Columbus A/B Presenters: E. Thomas Smiley, Ph.D., Arbor Culture Researcher, Bartlett Tree Research Lab; Joe Engberg, Fire Safety and Education Manager Chair: Corey Zak, Palatine Park District The basics of tree risk assessment will be outlined. Details of tree inspection and evaluation will be discussed. New techniques of decay detection and quantification will be presented in a fast-paced, innovative presentation. You will learn what to do when trees with elevated risk are identified and methods and techniques of tree risk abatement. Learning Outcomes: Participants will: (1) Gain a better understanding of tree assessment techniques; (2) Learn tree risk assessment techniques. 211 Floodplain, Wetland and Water Quality Regulations 101 8:30 a.m. - 10:30 a.m. Location: Acapulco Presenters: Karen Kabbes, President, Kabbes Engineering; Al Keller, Illinois EPA; Gary Jereb, Section Chief, Illinois Department of Natural Resources - Office of Water Resources; Ron Abrant, US Army Corps of Engineers Chair: Ken Fiske, Conservation Services This session will provide an overview of new and upcoming state and federal watershed regulations that affect park district development projects and park district regulations. Learning Outcomes: Participants will: (1) Receive information that can affect the outcome of their future developmental projects; (2) Learn what they have to know and what their consultants need to do to receive state and federal permits. 35 FRIDAY, JANUARY 23, 2004 MORNING CEU WORKSHOPS: 8:30 A.M.- 10:30A.M. All Workshops awarded 0.2 CEUs, pending approval 213 Restoring Historical Parks and Renovating for Contemporary Recreational Uses 8:30 a.m.- 10:30 a.m. Location: Grand Suite 5 Presenters: Joanne Bauer, President and Greg Murphy, Landscape Architect, Bauer Latoza Studio Chair: William Donnell, Fox Valley Park District This presentation will focus on adapting historic parks and park buildings from the 19th and 20th centuries to meet public needs of the 21th century while preserving their cultural value. Learning Outcomes:Participants will: (1) Understand the cultural importance of historic parks; (2) Gain insight into the planning guidelines and public consensus building necessary for these projects. 316 Time Management for Busy Supervisors 8:30 a.m. - 10:30 a.m. Location: Comiskey Presenter: Rick Galbreath, President, Human Resources Growth Partners Inc. Chair: Barb Cremin, Glenview Park District Do you have more "To Do" than time available to do it in? Are your inboxes-real and e-mail-overflowing? If so, let Rick Galbreath show you how to regain control of your time and your life. Rick will show you how to prioritize and manage your time and projects so that you are more productive and efficientand less stressed outat the end of the day. Learning Outcomes: Participants will: (1) Identify common time stealers and the best ways to overcome them; (2) Explore ways to manage and overcome information and technology overload. 401 The Ultimate Program Portfolio Analysis 8:30 a.m.- 10:30 a.m. Location: Crystal C Presenter: Michael Clark, CPRP, Executive Director, Batavia Park District Chair: Michael Clark, Batavia Park District A comprehensive yet practical technique to discover the balance and health of your programming portfolio and the all-important element of pricing will be discussed. Learning Outcomes: Participants will: (1) Learn three techniques to classify programs and services offered and benchmark these into a full portfolio analysis; (2) Learn three techniques to price programs and services offered and create pairing objectives for the entire portfolio.
503 Effective Behavior Management Strategies in Recreation Programming 8:30 a.m.-10:30 a.m. Location: Crystal A Presenter: Mary Jo Costello, CTRS, LCSW, Clinical Social Worker, Clark Street Counseling Chair: Kara Repsys, NISRA This workshop is designed for TR staff, recreation staff and students who are involved in direct programming. This workshop will address issues related to behavior management focusing on individuals who have behavior disorders, pervasive developmental disorders, autism and individuals with learning disabilities. Different areas of programming will be addressed. Learning Outcomes: Participants will: (1) Use effective behavior management techniques with confidence; (2) Increase safety and respect in program work settings with fewer incidences of time outs, suspension or restraint of program participants. 504 Autism - Beyond the Basics 8:30 a.m. - 10:30 a.m. Location: Columbus E/F Presenters: Jane Freiburger, Behavior Specialist; Jenny Potanos, MA CC/SLP-L, Speech/Language Pathologist Chair: Courtney Fejedelem, NISRA This session is designed for therapeutic recreation professionals involved in direct programming. Individuals with autism spectrum disorders often have difficulty communicating conventionally and exhibit unconventional behavior. This workshop will familiarize participants with the means to look at possible communicative and other aspects of unconventional behavior. Learners will be introduced to some proactive strategies to address functions of behavior such as communicating systems and techniques for teaching their use. Materials to support the assessment of communicative functions and to develop some of the strategies discussed will be provided. Learning Outcomes: Participants will: (1) Become familiar with using tools to look at communicative and other aspects of unconventional behavior; (2) Understand the basic components of a behavior management plan, including proactive and reactive strategies. 603 Aquatic Emergency Incidents 8:30 a.m. - 10:30 a.m. Location: Grand Suite 3 Presenters: Bill Hooker and Brett Davis, Park District Risk Management Agency Chair: Stephen Neill, Arlington Heights Park District Be part of this interactive session to hear the recurring themes and contributing factors in PDRMA aquatics emergencies. Listen to actual accounts of aquatic manager post-accident interviews and discuss crisis and emergency response preparations. Learning Outcomes: Participants will: (1) Identify proactive aquatics risk management techniques and recognize aquatics crisis and emergency planning best practices; (2) Understand the concepts of aquatic staff personal responsibility as it applies to operating or working at an aquatic facility. 36 FRIDAY, JANUARY 23, 2004 MORNING CEU WORKSHOPS: 8:30 A.M.- 10:30A.M. All Workshops awarded 0.2 CEUs, pending approval 703 GIS (Geographic Information Systems) Developing Your Plan 8:30 a.m. - 10:30 a.m. Location: Gold Coast Presenters: Sherae Patterson, Planner/GIS Project Manager, Arlington Heights Park District; Janusz Kwiatkowski, GIS Manager, Village of Arlington Heights Chair: Donna Wilson, Arlington Heights Park District This session will cover the basics of GIS (Geographic Information Systems) along with a firsthand account of developing a plan for implementation of this dynamic technology.
Learning Outcomes: Participants will: (1) Gain an understanding of what GIS is and the various ways the system can impact an agency; (2) Learn that GIS can be implemented at various levels to minimize costs to an agency. 901 How to Become A Good Communicator: Improving Your Listening and Verbal Skills 8:30 a.m. - 10:30 a.m. Location: Columbus C/D Presenter: Cynthia Hernandez-Kolski, President, Communication Education, Inc. Chair: Jayne Finger, NWSRA When speaking to others, do you ever ask yourself, "Are we speaking the same language?" because it seems that what you are saying is not getting through to the other person? This interactive workshop will share the basic and effective communication skills to use and observe when speaking to others to make your message clear and direct. Learning Outcomes: Participants will: (1) Be more knowledgeable of the types of communications that are effective; (2) Become a more effective listener.
912 Strategic Planning with Community Input 8:30 a.m. - 10:30 a.m. Location: Columbus G/H Presenter: Elizabeth Steams, Public Relations/Marketing Coordinator, Waukegan Public Library Chair: Sarah Holcombe, NISRA Hear firsthand how a public agency can effectively choose a well-balanced committee of community members, assist them in determining goals and aid them in decision-making to create a strategic plan. Learn how to lead brainstorming, and communicate with staff, board and the public to develop a working plan. Learning Outcomes: Participants will: (1) Learn how to identify and solicit community members to build a strategic planning team with minimum meetings for maximum results; (2) Be able to determine if community-based planning is the right tool for your agency. 915 Supervisory Skills For Success 8:30 a.m. - 10:30 a.m. Location: Columbus K/L Presenter: Ruby Newell-Legner, CSP, Speaker/Trainer/Author, Ruby Speaks, Inc. Chair: Diane Vragel, Glenview Park District As the demands on a supervisor increase, the job grows and changes. This growth, however, can sometimes create challenges for supervisors, who are now called upon to be "all things to all people." In this session, Ruby will share ideas that will help you develop positive skills as a supervisor and motivate your staff to be at the top of their game. Remember, supervision is not a role-it is a relationship. Learning Outcomes: Participants will: (1) Learn the characteristics of good supervisors, five reasons supervisors fail, steps for clarifying expectations with their staff and ways to develop their staff; (2) Learn tips for improving communication, hints for improving time management and delegation, how to be a good role model and Ruby's Top 10 Hints for success.
37 FRIDAY, JANUARY 23, 2004 AFTERNOON CEU WORKSHOPS: 3:00 P.M. - 5:00 P.M. All Workshops awarded 0.2 CEUs, pending approval 103 Park District Finances 3:00 p.m. - 5:00 p.m. Location: Toronto Presenter: Patrick Ryan, Director of Administration, City of Chicago Department of Law Chair: Oscar Dahl, Northbrook Park District Crack the ice but don't fall in! This sesssion will cover basic insights to the tax levey budget, audit, GASB 34, fund types, bonds and various financial strategies. Learning Outcomes:Participants will: (1) Learn tax levy, budget and audit procedures; (2) Learn fund types and descriptions, applicable uses and how to incorporate various accounting procedures. 108 Strategic Planning for Parks & Recreation 3:00 p.m. - 5:00 p.m. Location: Columbus G/H Presenter: Frank R. Brletich, Principal, Centre for Strategic Management Chair: Liza McElroy, Winnetka Park District This session will introduce a systems thinking approach to strategic planning and change specifically targeted for parks and recreation departments. The result will be a strategic management system that delivers outstanding reorganizational experiences using limited resources. Learning Outcomes: Participants will: (1) Learn how to create successful customer-focused strategic plans for parks and recreation operations; (2) Learn how to apply the universal laws of living systems to implementing and managing change in organizations. 114 Coping with Nonstop Change: Certain Strategies for Uncertain Times 3:00 p.m. - 5:00 p.m. Location: Crystal B Presenter: Roy Moody, M.Ed., Owner, Roy Moody & Associates Chair: Deb Kraus, Belvidere Park District The purpose of this program is to help individuals and organizations accept and move through the experience of change and to effectively assist others in dealing with change and uncertainty. Learning Outcomes: Participants will: (1) Learn ways to survive and thrive during the chaos of change and uncertainty; (2) Identify strategies for creatively responding to new and unexpected situations.
118
Shared Ethical Values and How We Operationalize Them 3:00 p.m. - 5:00 p.m. Location: Columbus E/F Presenter: Walter J. "Woody" Woodhull, President, Ethics Training Systems Chair: Bob Bubbers, Coloma Township Park District This session makes the case for "Why Ethics Matters" Participants will develop ethical values and operationalize these values in the workplace. Learning Outcomes: Participants will: (1) Discuss and agree on a set of shared ethical values; (2) Learn and understand how these values can be operationalized in the workplace. 122 Winslow Assessment: Your Personal Roadmap of Development 3:00 p.m. - 5:00 p.m. Location: Columbus C/D Presenter: Cynthia Hernandez-Kolski, President, Communication Education, Inc. Chair: Barbara Daudelin, Round Lake Area Park District Come to this session and learn more about the most important person in the world YOU! In this workshop you will have the opportunity to confidentially assess yourself on the spot against three traits and compare your scores to thousands of people across the United States. Learning Outcomes: Participants will: (1) Identify the major factors contributing to career success; (2) Receive specific suggestions on how to maintain your favorable characteristics and further develop traits that may help you reach your potential.
124 Conflict Resolution Skills Building Workshop 3:00 p.m. - 5:00 p.m. Location: Columbus A/B Presenter: Andy G. Miller, Senior Mediator, Director of Training Services, Center for Conflict Resolution Chair: Wendell Howell, Hoffman Estates Park District This interactive workshop is designed to focus on skills and techniques to effectively identify, articulate and use needs and interests to resolve conflict and reach durable solutions. Learning Outcomes: Participants will: (1) Learn to identify, articulate and use needs and interests; (2) Learn to define and use BATNA (Best Alternative to a Negotiated Agreement).
204 Interpretation Basics 3:00 p.m. - 5:00 p.m. Location: Water Tower Presenter: Rick Kay, Supervisor of Performance, Museum of Science and Industry Chair: Dave Lambert, Forest Preserve District of DuPage County Everyone at your agency provides interpretationnot just interpreters! Rick Kay, certified interpretive trainer, will draw on elements from classes developed by the National Association for Interpretation to expose all levels of staff to easy methods of improving your presentation and interpretation skills. Everyone from line staff to interpreters to directors will gain the knowledge to provide effective informal and formal interpretation and presentations. Learning Outcomes: Participants will: (1) Learn more about the interpretive profession, how to make good customer connections and create effective presentations for any setting; (2) Learn keys to successful "on the spot" interpretation; (3) Use a variety of tools. 38 FRIDAY, JANUARY 23, 2004 AFTERNOON CEU WORKSHOPS: 3:00 P.M. - 5:00 P.M. All Workshops awarded 0.2 CEUs, pending approval 212 Wetlands and Natural Areas Friends or Foe 3:00 p.m. - 5:00 p.m. Location: Acapulco Presenters: Bill Inman, Vice President and Steve Konters, Senior Associate, Hitchcock Design Group; Steve McChesney, Restoration Ecologist, Hey & Associates Chair: Steve Gulden, Romeoville Recreation Department Natural Systems, such as prairies, wetlands and woodlands, add value to our park systems. This session will look at ways to acquire, utilize, enhance, manage and increase your community's awareness of your "natural" properties. Learning Outcomes: Participants will: (1) Learn how to acquire, enhance and manage natural resources; (2) Learn how to utilize, program and create community awareness of public "natural" properties. 312 Facility Impact Studies - An Entrepreneurial Look at Determining Operational Viability 3:00 p.m. - 5:00 p.m. Location: Comiskey Presenter: Terry Schwartz, Counsilman/Hunsaker & Associates Chair: Terry Schwartz, Counsilman/Hunsaker & Associates Determining the viability of a recreation facility requires an understanding of the elements needed to make it successful. A facility impact study is a tool that incorporates the thinking that is expected of the public sector entrepreneur when assessing operational success. This session is designed to demonstrate a unique, entrepreneurial perspective for determining operational viability. Learning Outcomes: Participants will: (1) Understand the importance of thinking in a entrepreneurial manner when initiating a facility construction or managing an existing facility; (2) Help the public sector entrepreneur understand the tools needed to make a logical decision to engage in entrepreneurial management.
402 Families That Play Together... Stay Together 3:00 p.m. - 5:00 p.m. Location: Crystal C Presenters: Bill Inman, Vice President, Hitchcock Design Group; Steve Cherveny, CPRP, Executive Director, Cary Park District Chair: Dan Jones, Cary Park District Plan your projects with the family in mind to create outdoor recreation settings that work for all ages. Learn important park design tactics that promote multi-generational interaction, learning, storytelling, ease of use, safety and security, and other family-friendly features. Learning Outcomes: Participants will: (1) Understand how common design mistakes can lead to family "unfriendly" parks; (2) Understand the owner-planner relationship behind family-friendly site planning, community-specific developing and programming for recreation facilities.
408 Seasonal Employee Orientations that Work! 3:00 p.m. - 5:00 p.m. Location: Regency B Presenter: Nancy Aldrich, PPRP, Superintendent of Human Resources, Arlington Heights Park District Chair: Nancy Aldrich, Arlington Heights Park District Is your seasonal employee orientation program as engaging and interesting as it could be? Can you use some tips on making your orientation program more effective? In this session, learn now to structure a successful orientation program so that your employees feel welcome and a part of your team, right from the start! Learning Outcomes: Participants will: (1) Identify the factors that contribute to a successful operation; (2) Implement creative ways to make orientation more interesting and more effective. 508 Who's On First? Strategies for Effective Teams 3:00 p.m. - 5:00 p.m. Location: Field Presenter: Anna Weselak, Trainer, Speaker, Consultant, Weselak & Associates Chair: Lisa White, SEASPAR Overcome the frustrations of working with a team and learn new strategies to become a more effective team. You will not want to miss this interactive, hands-on workshop. Bring along the whole team! Learning Outcomes: Participants will: (1) Discover the essential tools of an effective team, such as ground rules, agendas, deciding by consensus, data collection, team roles and responsibilities; (2) Identify your role on a team and learn to use the "Z" process in making team decisions.
1010 Managing Diversity 3:00 p.m. - 5:00 p.m. Location: Regency D Presenter: Dr. Florine Robinson, CEO, Women's Educational Services Chair: Lonette Hall, Village of Richton Park This session will be intensive, fun filled and interactive, but will enhance the participants' knowledge of what it means to work within a multicultural environment. This workshop is designed for anyone who has the responsibility for park district leadership, customer service, program planning, parent interaction, marketing or community outreach. Learning Outcomes: Participants will: (1) Understand the importance of knowing and understanding the demographics of their park district; (2) Learn who is responsible and learn the techniques for managing diversity and how to reach out to a changing community.
39 FRIDAY, JANUARY 23, 2004
MORNING CEU WORKSHOPS: 10:00 A.M. - 12:00 P.M. All Workshops awarded 0.2 CEUs, pending approval 102 The Emotional Side of Referendums 10:00 a.m. -12:00 p.m. Location: Columbus C/D Presenter: John Curran, Executive Director, Tinley Park Park District Chair: Scott Triphahn, Hoffman Estates Park District Referendums can be an emotional roller coaster. Learn through two park districts' experiences what you can and cannot control in a referendum and the effect it can have on staff, commissioners and residents within the community. Learning Outcomes: Participants will: (1) Learn why people place a lesser value on recreational needs and what steps can be taken to improve your chances of passing a referendum; (2) Understand the level of commitment required and the impact winning or losing can have on your agency. 116 Under the Tax Caps? How to Generate More Money 10:00 a.m. -12:00 p.m. Location: Columbus A/B Presenters: Patty Herman, CTRS, Special Projects & Grant Procurement, Hanover Park Park District; Greg Petty, CPRP, Director, Waukegan Park District Chair: Mary Garrison, Winnetka Park Distsrict Due to recent property tax issues and statewide cut backs, park district's suffer from revenue shortages, which in turn reduce supply and expense accounts for programs. Today's need for additional revenue and outside funding is greater then ever. Changing demographics, increased minortiy participation, bilingual media, facility renovations and changes in cost of living have challenged agencies to be creative with revenue development. Learning Outcomes: Participants will: (1) Examine a variety of funding strategies and how they can relate to their agencies while surviving under the tax cap; (2) Learn about special projects and grant procurement. In addition, they will understand how they can generate non-traditional revenue sources for their agency. 123 Right Versus Right Ethical Dilemmas 10:00 a.m. - 12:00 p.m. Location: Columbus E/F Presenter: Walter J. "Woody" Woodhull, President, Ethics Training Systems Chair: Lois Nickson, Macomb Park District This workshop will provide a simple process that will help participants learn how to objectively find solutions to ethical dilemmas. Learning Outcomes: Participants will: (1) Understand and learn how to utilize the four paradigms to analyze ethical dilemmas; (2) Utilize three principles to resolve ethical dilemmas. 40 SATURDAY, JANUARY 24, 2004 MORNING CEU WORKSHOPS: 10:00 A.M. - 12:00 P.M. All Workshops awarded 0.2 CEUs, pending approval 209 Interactive Water Splash Pad Design 10:00 a.m. -12:00 p.m. Location: Toronto Presenter: Daniel D. Dalziel, Principal, 3D Design Studio Chair: Sherae Patterson, Arlington Heights Park District Design of water splash pads is the fastest growing recreation idea. Learn all the experiences of four separate splash pads Dan Dalziel has administered in Northern Illinois. Park District owner/operators to be included in panel. Learning Outcomes: Participants will: (1) Learn all aspects of design considerations to enhance fun and play as well as the importance of proper planning during design for maintenance and winterization; (2) Understand and avoid potential design and construction pitfalls. 413 Sports Rage Workshop 10:00 a.m.- 12:00p.m. Location: Columbus I/J Presenters: Dr. David Royko, Clinical Psychologist, Gregg Miller, President, and Jason Smith, Director of Operations, Educational Seminars, L.L.C. Chair: Steve Munsie, Villa Park Recreation Department Unfortunately Sports Rage is happening in every community across the country. In an effort to help prevent it from happening at your agency and to protect you, your children and the park district, this meeting will include Dr. David Royko, Psy D. from Educational Seminars, L.L.C. Dr. Royko's interactive seminar will teach the following: Everyone has the potential to become angry and violent; recognizing the warning signs of sports rage; simple, time-tested techniques to manage your anger so it does not lead to violence; techniques to disengage from an angry and aggressive person; and your responsibility as part of the crowd. Learning Outcomes: Participants will: (1) Learn who is at risk to become violent and recognize the warning signs of "toxic anger" and the steps that lead to violence; (2) Learn techniques to manage your own anger and tips to disengage from an angry and aggressive person. 512 Inclusion Under the ADA-lt Isn't Just for SRAs 10:00 a.m.-12:00 p.m. Location: Water Tower Presenter: Steven Kleinman, General Counsel, PDRMA Chair: Tamara Pareti, Tri County Special Recreation Association From toddlers to seniors, patrons are demanding their inclusion rights under the ADA. Inclusion is emotionally charged for both the patron and provider; particularly when neither party is well-informed as to their respective rights. Myths and misperceptions will be addressed in this session. Learning Outcomes: Participants will: (1) Understand the scope and purpose of ADA in the public recreation inclusion setting, including the individual rights and obligations of the patron and provider; (2) Learn how to minimize liability under ADA through prudent legal management, including assessing and addressing "reasonable accommodation."
611 Fitness Centers - Parks and Recreation Profit Center 10:00 a.m. - 12:00p.m. Location: Columbus K/L Presenter: Mark McKinnon, CPRP, Club Manager, Homewood-Flossmoor Park District Chair: Tammy Kjellesvik, Channahon Park District If you build it they will come. Attend this session and find out how to ensure that patrons will come to your facility. Learning Outcomes: Participants will: (1) Learn why fitness centers are such an important part of a parks and recreation agency; (2) Receive tips on building, developing and remodeling your fitness center, as well as determining revenues and marketing ideas. 618 Designing a Profitable Food Concession Operation 10:00 a.m.-12:00p.m. Location: Columbus I/J Presenter: Mike Holtzman, President, Profitable Food Facilites Chair: Shannon Stratton, Wheeling Park District This workshop will teach attendees new and innovative strategies to turn their current food establishment into a money generating operation. Learning Outcomes: Participants will: (1) Learn construction design, understand food and labor percentages and how to price a menu; (2) Learn how to implement proper systems, controls and checks/balances for a better operation and an even better bottom line.
1013 Diversity Transitioning 10:00 a.m. - 12:00 p.m. Location: Regency D Presenter: Julius Patterson, Board President and Kendall Parrot, Director, Harvey Park District Chair: Kendall Parrot, Harvey Park District Delegates will learn the importance of park district adaptability and services to changing community demographics. Learning Outcomes: Participants will: (1) Find new methodology in meeting the needs of a culturally diverse population; (2) Learn the importance of parks and recreation related services. 41 SATURDAY, JANUARY 24, 2004 AFTERNOON CEU WORKSHOPS: 12:45 P.M.-2:45 P.M. All Workshops awarded 0.2 CEUs, pending approval 111 Understanding Recreation Opportunities in Small Communities 12:45 p.m. - 2:45 p.m. Location: Columbus E/F Presenter: Nathan A. Schaumleffel, MS, CPRP, Doctoral Student and Project Manager, University of Illinois at Urbana-Champaign Chair: Patrick Kloss, Belvidere Park District This session will focus on understanding how political, social and economic trends have impacted public leisure service delivery in small Illinois communities. Community development approaches will be discussed. This session will end with a participant roundtable discussion. Learning Outcomes: Participants will: (1) Understand how other community issues impact rural recreation opportunities, day-to day administration and master planning; (2) Have an opportunity to discuss current issues facing small park and recreation agencies through a roundtable discussion. 210 Staying On Top Of Leakage Problems 12:45 p.m. - 2:45 p.m. Location: Toronto Presenters: Vivek H. Joshi, Architect and Joseph J. Godfryt, AIA, Architect, Wiss, Janney, Elstner Associates, Inc. Chair: Becky Arms, Rockford Park District Roof maintenance and repair is often deferred until major leakage problems develop and disrupt overall building use. This program will identify roof inspection and repair practices designed to maximize the life expectancy of your roofing systems. Proactive problem identification, regularly scheduled maintenance and life cycle prediction will be discussed. Learning Outcomes:Participants will: (1) Learn how to identify basic roof repair problems and how to determine when roof repairs are no longer cost effective; (2) Learn how to project realistic repair and replacement budgets.
306 Limiting Employment Practices Liability-It's Easy as 1-2-3! 12:45 p.m.- 2:45 p.m. Location: Water Tower Presenter: Steve Kleinman, JD, General Counsel, PDRMA Chair: Judy Connelly, Naperville Park District No agency is completely immune from the possibility of an employment practices lawsuit. However, agencies that have implemented solid personnel policies and procedures can greatly reduce their potential liability. In this two-hour session, Steve Kleinman will explain how agencies make themselves susceptible to employment practices lawsuits and discuss key steps agencies should take to diminish their exposure. Learning Outcomes: Participants will: (1) Understand the main reasons employees file employment practice lawsuits against their employers; (2) Learn personnel policies and procedures that help reduce an agency's employment practices liability exposure. 405 Dealing with Difficult Parents 12:45 p.m.-2:45 p.m. Location: Regency C Presenter: Gail Johnson, President, Face to Face Communications and Training Chair: Cheryl Keilson, Oswegoland Park District Do you love children and children's programming but hate dealing with parents? You are not alone. This session will look at both sides: theirs and ours. We will discern what parents need and how to deliver it, as well as identify communication styles. Learning Outcomes: Participants will: (1) Discover what parents really need from program staff and how to provide it; (2) Identify the types of difficult parents and how to utilize effective, confident communication that works. 607 51 Ideas to Improve Golf Food Service Operations 12:45 p.m. - 2:45 p.m. Location: Columbus I/J Presenter: Mike Holtzman, President, Profitable Food Facilities Chair: Shannon Stratton, Wheeling Park District This session is designed to give the attendees a number of ideas to implement at their food service facilities. Learning Outcomes: Participants will: (1) Learn effective staff training techniques that will improve service, quality and create a better working environment for your employees; (2) Learn to reduce costs and increase sales without jeopardizing the quality of service your customers receive.
910 Using Communication and Marketing to Reach Your Legislator 12:45 p.m. - 2:45 p.m. Location: Columbus A/B Presenters: Sandra Gbur, CPRP, Executive Director, West Suburban Special Recreation Association; Mike Benard, CPRP, Executive Director, Bensenville Park District; Mike Kelly, Director of Intergovernmental & Community' Affairs, Chicago Park District Chair: Diane Stanke, Park District of Oak Park Learn from colleagues who have spent numerous hours in Springfield how best to communicate with your legislator to get the results you want. They will share tips and tricks on communication and ideas about how to develop solid relationships with your legislators. Learning Outcomes: Participants will: (1) Gather new ideas on how to influence their legislators; (2) Learn new ways to utilize their communications and marketing staff more effectively in order to achieve the legislative results desired. 42 SATURDAY, JANUARY 24, 2004 HOUSING FORM
CONFERENCE DATES: Thursday, January 22-Sunday, January 25, 2004 LOCATION: The Hyatt Regency Chicago is a 2,017-room, newly renovated, luxury convention hotel located in the Illinois Center, just east of Michigan Avenue on Wacker Drive in downtown Chicago. Please complete the following information and mail as soon as possible to:
Hyatt Regency Chicago, Attention: Reservations Department
NOTE: A one night's deposit is due with your reservation. This is nonrefundable, after December 1, 2003.
Guest Name: ___________________________ Sharing With: ___________________________ Company/Home Address:__________________ City:__________________________________ State:_________________________________ Zip:___________________________________ Phone Number: _________________________ Email:_________________________________ Gold Passport #: ________________________ Group Code: AIPR A.D.A. Special Request: ___________________ Check one:
__Single Occupancy$108
Note the above rates do not include tax of 14.9
____________________________________
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Reservations must be accompanied by one (1) night's advance deposit using check or credit card.
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Suites; If you would like to reserve a suite, you must first contact the IAPD at 217/523-4554. Forty-eight hours after approval is given, you must contact the Hyatt Regency directly for payment purposes at 312/565-1234 Ext. 7748.
44 PROFFESIONAL CONNECTION Students and professionals join us before the socials begin and get a head start on your networking weekend! Students, you won't want to miss this great opportunity to network with professionals in the field. A relaxed, social atmosphere will provide an informal setting to inquire and talk with professionals in your area or interest. Professionals, you were a student at one time with quite a few questions. These students are the future professionals in the field and you can help by sharing your knowledge and experience.
Everyone who attends will enjoy pizza and beverages. And, students, get there to fill out your free raffle ticket for great prizes!
Simply complete the information below and mail or fax to:
Dana Seehafer
Name____________________________________________________ Student _____ Professional_____ College or Organization ______________________________________ Phone # you can be reached during the day ______________________ E-Mail address _____________________________________________ What area do you work in, if professional, or are you interested in, if student (please mark appropriate selections):
45 PRE-CONFERENCE REGISTRATION FORM
Please return form to:
Pre-conference Workshops Thursday, January 22, 2004 8:30 a.m. - 12:00 p.m.
1:00p.m. - 4:30 p.m.
Office Support Workshop Thursday 11:45 a.m. - 3:30 p.m. __$65 Communications Bleeps and Blunders in Parks and Rec Fee includes lunch, workshop and materials WORKSHOP ENROLLMENT IS LIMITED! REGISTER EARLY. Registration must be postmarked or faxed by January 5, 2004. Late registrations will be returned. On-site registration begins at 7:30 a.m. on Thursday, January 22. REGISTRATION DEADLINE: January 5, 2004. Name __________________________________________________________________________ Agency (student list school)_________________________________________________________ Mailing Address__________________________________________________________________ City____________________________________________________________________________ Zip____________________________________________________________________________ Phone__________________________________________________________________________ Fax ____________________________________________________________________________ ADA Compliance: Please complete if you require special accommodations at this function. My requirements are:___________________________________________________________ Confirmations will be sent to all those pre-registered for workshops. Please do not include any other payment with your pre-conference payment. Cancellation refunds for Pre-Conference Workshops must be requested in writing to IPRA. A full refund (less $25 processing fee) will be accepted until January 5, 2004; No refunds will be granted after January 5,2004. Participants wishing to change workshops must pay the difference for a higher workshop or forfeit the difference for a lesser workshop. Fax registrations must be accompanied with credit card information or purchase order.
CEUs are for certified individuals only. Total Enclosed $ _________ Method of Payment (Please check one)
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46 ADVANCE REGISTRATION FORM
Important: Early Bird registration must be received by December 19, 2003 at the IAPD office, 211 East Monroe Street, Springfield, IL 62701.
Note: If you are sending in registrations for more than one person, fill out one form completely, and attach a list of additional names, titles, membership affiliations, TYPE of registration and CPRP, APRP, CTRS, PPRP certifications. Please type or print in black ink. Name: ___________________________________________ Title:_______________________________ Nickname for badge: ________________________________ Spouse/Guest:_________________________
Check if:
Agency:_____________________________________________________________________________ Mailing Address: ________________________________________ City:_________________________ State:_________________________ Zip:_________________Phone: (_______)___________________
ADA Compliance: Please complete if you require special accessibility or accommodations at this function.
MEMBER __IAPD __IPRA NON-MEMBER
Registration will not be accepted in the IAPD offices after January 5, 2004. However, registration will be taken at the conference beginning at 7:30 a.m. on January 22, 2004.
Member rates: All registrations are checked for membership status. Refer to Policy on Members & Nonmembers on page 25. Cancellations: For refunds, a written request must be received by January 5, 2004 at IAPD office. There is a $25 processing fee per refund. No refunds will be given after January 5, 2004. *FULL Includes Friday and Saturday CEU and educational sessions; Opening General Session; Admission to the Exhibit Hall; Thursday Exhibit Hall Grand Opening food ticket; All-Conference Awards Show Luncheon ticket; Saturday evening at The John G, Shedd Aquarium ticket. **NO FRILLS PACKAGE Includes Friday and Saturday CEU and educational sessions; Opening General Session; Admission to the Exhibit Hall.
***FRIDAY ONLY Includes Friday CEU and educational sessions;
****SATURDAY ONLY includes Saturday CEU and educational sessions;
*****STUDENT/RETIREE includes Friday and Saturday CEU and Educational sessions; Opening General Session; the Professional Connection; Admission to the Exhibit Hall; student luncheon on Friday for students only.
******GUEST/SPOUSE/FAMILY/FRIEND includes Friday and Saturday
CEU and educational sessions; Opening General Session; two breakfast coupons for 20% off in the All Seasons Cafe; Admission to the Exhibit Hall;
Total Enclosed $ _________ Method of Payment (Please check one)
__Check
__VISA __MasterCard Card Number____________________________ Expiration Date__________________________ Name of Card Holder______________________ Billing Zip Code _________________________ Signature ______________________________
47
3D Design Studio
Chicago Bears Youth Football Camps
48
Huffer Manufacturing
Midwest Aquatics LTD.
49
Sport Fields, Inc.
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