FRIDAY EDUCATIONAL SESSIONS AT-A-GLANCE 8:00 a.m. - 9:15 a.m. Legal/Legislature Part I How the Other Half Lives What IPDLAF+ Can Do For You Old Facilities - New Ideas Real Savings: Improve Your District's Bond Raring Preschool Directors' Forum Programming to Pique the Interest of Seniors The Benefits of Bringing Adventure Recreation to Your Agency Marketing Yourself Upward Aquatic Special Events and Programming Career Opportunities: Becoming a Professor 9:30 a.m. - 10:45 a.m. Professional Certification: It's Your Choice Rural and Small Town Agencies' Roundtable How and Why Good Projects Get Funded The Things We Do to Trees Leadership Theories and Practices You Interview for Your Next Job Every Day Developmentally Appropriate Practices Crafty "Innovators" Take Flight School Age Open Forum Finding Funding for Cutting-Edge Communication Technology Kermit Was Wrong! It is Easy Being Green Balance Your Personal and Work Ecosphere Approaching Corporations Family Aquatic Center Design: Been There, Done That, Now What? Great Expectations: What to Expect of Your Internship Preparing for the CPRP Exam Supporting the Non-Traditional Intern Student 2:30 p.m. - 3:45 p.m. Speed Mentoring Legal/Legislature Part II Marketing Your Agency The Design Process From Start to Finish Everything You Wanted to Know About GFOA Certification How to Recruit and Retain Volunteers Inspiring Enthusiasm Among Your Staff Marketing Tools for Your Day Camps Organizing Solutions to Save You Time & Money Developing and Applying a Creative Theme in Water Park Design First Job Expectations: Panel of 1st-Year Supervisors Assertiveness Training PR on the Go

MORNING CEU WORKSHOPS: 8:45 a.m. - 10:45 a.m. All workshops awarded 0.2 CEUs, pending approval. 19 Your Agency's Identity: Do You Know Who You Are? 8:45 a.m. - 10:45 a.m. Presenter(s): Jan Buchs, Executive Director, Wheeling Park District; Valerie Rawls, President/Art Director, Hills Rawls Design Ink Chair: Sheila Lowrey, IPRA A confused customer is not a long lasting customer. The consistent use of an agency's identity is critical to effective communication and the eventual building of brand equity. An identity can play a part in grabbing attention, getting interest, creating desire and causing actions - all the purposes of successful marketing and marketing communication programs. This session will be the anatomy of an agency's revitalized identity, from the mission statement, program guide and newsletters to website, signage and direct mail. Learning Outcomes: Participants will: (1) Understand the importance of how an identity program can be a very powerful component in the agency's marketing mix; (2) Learn how to gain cost savings and production efficiencies by conducting a marketing communications audit. 106 Raising More Money: Sustainable Funding For Your Mission 8:45 a.m. - 10:45 a.m. Presenter(s): Tammy Zonker, Coach, Raising More Money Chair: John Comerio, IAPD This fast-paced session introduces you to a systematic model for building sustainable funding for your mission. Learn to leave a legacy of passionate, lifelong, individual donors as you tailor the Raising More Money Model to your organization. Participants are encouraged to bring other staff, board and volunteers to engage in this practical and effective new approach. Raising More Money trains and coaches nonprofit organizations to implement a mission-based system for raising sustainable funding from individual donors. This system ends the suffering about fundraising and builds passionate and committed lifelong donors. Learning Outcomes: Participants will: (1) Learn the Raising More Money Model: A step-by-step system for building sustainable funding from mission-based lifelong individual donors; (2) Learn three rules for involving all board members in the fund development process. 121 Crucial Steps for Referendum Success 8:45 a.m. - 10:45 a.m. Presenter(s): Michael Konopka, AIA, Vice President/Architect and Roger Muterspaugh, Senior Architect, Cordogan Clark and Associates; Robert Vaughan, Director, Fox Valley Park District Chair: Rhonda Mont, Cordogan Clark & Associates This session will cover the pre-design service and planning process crucial to meeting the goals for a successful referendum and subsequent building program. Learning Outcomes: Participants will: (1) Learn the evaluation of crucial professional services in formulating your project team; (2) Identify important steps and decisions in getting from an idea to a cohesive building program presentable to the public for support.

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MORNING CEU WORKSHOPS:
8:45 a.m. - 10:45 a.m.
All workshops awarded 0.2 CEUs, pending approval.

123
Developing and Maintaining a
High Performance Team
8:45 a.m. - 10:45 a.m.
Presenter(s): Arnold C. Bacigalupo, Ph.D. President of Voyageur One Consultants for Organizational Development; Jennifer Prestidge, Voyageur One
Chair: Matthew Ellmann, Park District of LaGrange
This session will deal with the steps that are necessary to develop a high performing team. We will also look at the maintenance that is required to keep teams performing at a highly effective level. Attendees will be actively involved in this session in order to give a better sense of how to apply these methods in individual organizations.
Learning Outcomes: Participants will: (1) Come away with a better sense of team development and the steps that are necessary to ensure success; (2) Learn to better understand team dynamics and the steps that are necessary to keep the team performing at a high level.

206
Incorporating Successful Natural Areas in Your Park
8:45 a.m. - 10:45 a.m.
Presenter(s): Jack Pizzo, Senior Ecologist, Pizzo & Associates, Ltd.
Chair: Nancy Niebur, Illinois State University
Because natural areas are required as part of development, park boards and staff need help in managing these areas. Learn how to naturalize and manage problem areas with confidence.
Learning Outcomes: Participants will: (1) Learn where to naturalize within the park space; (2) Learn how to practically create or restore natural spaces.

309
Go FISH'n to Boost Employee Morale
8:45 a.m. - 10:45 a.m.
Presenter(s): Rick Hanetho, Deputy Director, Carol Stream Park District; Carrie Haupert, Superintendent of Special Facilities, Wheaton Park District
Chair: Carrie Haupert, Wheaton Park District
"Give a man a fish, feed him for a day. Teach a man to fish and you feed him for a lifetime." — Chinese Proverb. This fast-paced session is based on the world famous 'Fish' philosophy and what that means to you and the people you work with. We will explore the four 'Fish' components along with reviewing several practical tools to get started now. You won't want to miss this wacky, crazy, potentially life-changing good time!
Learning Outcomes: Participants will: (1) Learn what the 'Fish' philosophy is and what it entails, and be exposed to a step-by-step plan to get started on their own fishing expedition; (2) Leave this session feeling re-energized and ready to catch the BIG ONE!

315
Conflict Management: Resolving Workplace Conflicts
8:45 a.m. - 10:45 a.m.

Presenter(s): Jane Turrentine, Management Consultant
Chair: Diane Dillow, Warrenville Park District
Conflict occurs when individuals or groups are not getting what they need or want and are seeking their own self-interests. While many people view conflict negatively, it is constructive when it clarifies important issues, triggers authentic communication, builds cooperation among co-workers and helps individuals develop understanding and skills. In this session, management consultant Jane Turrentine will help you to understand the positive impact of conflict in organizations, and you'll learn basic steps that will help you manage conflicts that arise — both within yourself and with others.
Learning Outcomes: Participants will: (1) Understand managerial actions that cause work-place conflicts; (2) Utilize basic skills to better manage internal and interpersonal conflicts.

402
Are You "Nuts" About Food Allergies?
8:45 a.m. - 10:45 a.m.
Presenter(s): Michele Silver, Naperville Park District
Chair: Jan Springer, Northbrook Park District
Children with severe food allergies are growing in number. We are seeing allergies in children as young as two years old. How we manage food allergic children and provide a safe environment in our classrooms is essential.
Learning Outcomes: Participants will: (1) Be provided with suggestions on incorporating safe foods into snack lists; (2) Be given a demonstration of the EpiPen. Action plans, education on food allergies and a resource manual to take back to your organization.

432
Best of the Basics for Camp Directors - Part I
8:45 a.m. - 10:45 a.m.
Presenter(s): Gordon Kaplan, Executive Director, American Camp Association; Peggy Dohr, Assistant Director, Round Lake Area Park District; Daniel "DJ" Newport, Summer Day Camp & Leisure Education Coordinator, NISRA
Chair: Sam Thompson, Crystal Lake Park District
Learn the benefits to participants and what could be included in a day camp. Learn to design day camp programming to maximize benefits for participants.
Learning Outcomes: Participants will: (1) Expand vision of program selection, design and inclusion to maximize benefits; (2) Learn new techniques and ideas of programming by using the "resources" and "inclusion" portions of the Day Camp Operations Handbook.

508
Phun for Little Ones
8:45 a.m. - 10:45 a.m.
Presenter(s): Greg Catalano, Physicans of Phun
Chair: Karia Krones, NSSRA
Ever wonder what to do with those little ones? Play is natural for children, but learning to play together at an early age is one of the keys to developing a well-balanced life. Share in the variety of creative games and activities that are geared specifically for successful interaction with the three- to five-year-olds in your program.
Learning Outcomes: Participants will: (1) Learn ways in which to build peer interaction and play development of three- to five-year-olds; (2) Learn a variety of creative games and activities geared for three- to five-year-olds.

515
SYSTEMS THEORY - Understanding Human Dynamics
8:45 a.m. - 10:45 a.m.
Presenter(s): Keith Neuber, President, I.K.A.N. Presentations
Chair: DJ Newport, NISRA
This common sense principles systems theory provides a framework for understanding the attitudes and actions of people. This training explores four basic principles. 1) All systems have a power hierarchy that influences decision-making. 2) All systems require structure for operation. 3) All systems have patterns that repeat. 4) All systems seek a state of equilibrium or balance, which can be energy for change.
Learning Outcomes: Participants will: (1) Understand the systems theory and be able to relate it to work; (2) Be able to apply the four principles to daily actions and organizational functions.

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609
Dynamic Team-Building Activities for All Ages
8:45 a.m. - 10:45 a.m.
Presenter(s): Dan Creely, Professor, Northeastern Illinois University
Chair: Carl Maniscaico, Miles Family Fitness Center
Participants will leave with a host of activities and ideas they can use with staff in-trainings and summer programs.
Learning Outcomes: Participants will: (1) Leave with practical tools to use at work; (2) Experience the value of sequence in team-building activities.

707
Training the Technology Trainer
8:45 a.m. - 10:45 a.m.
Presenter(s): Ray Trygstad, Director of Information Technology, Illinois Institute of Technology
Chair: Debbie Chase, Bolingbrook Park District
Learn how to effectively communicate and teach new technology skills to end users.
Learning Outcomes: Participants will: (1) Learn tips and tricks to enhance training techniques; (2) Learn to provide better quality technology training.

906
Where There is Smoke, There is Media
8:45 a.m. - 10:45 a.m.
Presenter(s): Amy Ritter Cowen, Vice President of Marketing and Public Relations, John G. Shedd Aquarium
Chair: Lori Magee, Northwest Community Healthcare
On a summer day at your recreation center, you hear the high-pitched screams of fire engines racing toward your front door. Unfortunately this is not a drill. Within minutes you've evacuated camps, cleared the pool of the senior aerobics class, located all employees, talked to the fire chief and inhaled a lot of smoke. Just as you are catching your breath, the media arrives. This workshop will cover best practices topics for communication in a crisis.
Learning Outcomes: Participants will: (1) Learn how to prepare for and manage their organization through a crisis situation; (2) Learn how to create a useful, low-cost crisis communications kit.

909
Effective Responses in Emotional Situations
8:45 a.m. - 10:45 a.m.
Presenter(s): Carol Price, President, Professionally Speaking
Chair: Lonna Converso, NEDSRA
This workshop will train you to deal with emotional situations by choosing good, rational responses instead of emotional, limiting ones. Discover the secret of the "roller coaster" and how it can make emotional situations come into perspective.
Learning Outcomes: Participants will: (1) Identify a foolproof method to choose which situations are worth getting upset over, or "taking the ride," and which ones can be dealt with by using easy-to-learn responses; (2) Create their own personal "roller coaster" strategy that will work, if chosen, in every emotional situation.

1010
Coaching Skills for Supervisors, Managers and Leaders
8:45 a.m. - 10:45 a.m.
Presenter(s): Elaine Robbins-Harris, Principal Consultant, Innovative Solutions
Chair: Gail Ito, Chicago State University
This is an interactive workshop that enhances participants' ability and willingness to support, coach and direct report employees in a more effective manner. Leadership styles and basic coaching skills are presented.
Learning Outcomes: Participants will: (1) Understand and value the characteristics, strengths and weaknesses inherent in four leadership styles; (2) Gain insight into their own personal strengths and areas for development and how to apply their strengths to basic coaching skills.

1011
Achieve Professional Excellence with Business Etiquette and Protocol
8:45 a.m. - 10:45 a.m.
Presenter(s): Gloria Peterson, President, Global Protocol
Chair: Lonette Hall, Richton Park Parks and Recreation Department
Professionalism begins with visual reassurances. How you handle yourself sends a strong message. Get beyond awkward moments by knowing how to present and handle yourself in any given situation.
Learning Outcomes: Participants will: (1) Have a better understanding of gender and age-related social expectations; (2) Handle greeting, introductions and small talk with ease.

Opening General Session with John Powers
Friday, January 28, 2005
11:00 a.m. - 11:45 a.m.
Location: Regency Ballroom, West Tower/Gold Level

Laughing All the Way to the Bank!

By understanding and utilizing Positive Energy you enrich both your personal and professional lives. When you focus on positive energy, you harvest such benefits as joyously meeting the challenges of constant change; becoming a better leader, team player, communicator, negotiator, problem solver and creative thinker; and reducing both your physical and emotional stress, just to name a few. Come see John Powers and he will provide a number of simple but effective suggestions on how to immediately begin enriching your life in positive ways. He will also teach you how, on a daily basis, to be your own motivator, your own inspiration.

Illinois Parks and Recreation - 45

AFTERNOON CEU WORKSHOPS: 3:00 p.m. -5:00 p.m. All workshops awarded 0.2 CEUs, pending approval.

15
Transitioning From Intern to Professional - A Panel Discussion
3:00 p.m. - 5:00 p.m.
Presenter(s): Nancy Niebur, Internship Coordinator, Illinois State University; Jane Pinger, Superintendent of Recreation, NWSRA; Mcgan Jones, Recreation Supervisor, Homewood-Flossmoor Park District
Chair: Daniel Yoder, Western Illinois University
The crucial transition from intern to full-time professional will be discussed from various perspectives - that of a university internship coordinator, a park district human resources manager and a previous intern now professional.
Learning Outcomes: Participants will: (1) Learn techniques and approaches that will make the transition from intern to professional as smooth and as productive as possible; (2) Learn of potential hazards that can inhibit the transition from intern to professional.

108
Boardmanship - Leading for the Common Good
3:00 p.m. - 5:00 p.m.
Presenter(s): James Robbins, Management Consultant, Inspirational Speaker, The Robbins Group
Chair: Robert Whisler, Arlington Heights Park District
A board is only as good as its working relationships. In this session we look at important features such as effective communication, overcoming obstacles, teamwork and building an effective board culture.
Learning Outcomes: Participants will: (1) Learn practical skills in emotional intelligence, as we explore the different personality types and how to work best with each; (2) Learn how to resolve conflict and build a strong team; (3) Be able to conduct a culture audit on their own board and use practical steps to build a culture of excellence.

116
Natural Resources - Getting Down to Basics
3:00 p.m. - 5:00 p.m.
Presenter(s): Dan Olson, Director of Natural Resources, Champaign County Forest Preserve; Derek Liebert, Environmental Steward, Urbana Park District
Chair: Bert Gray, Champaign County Forest Preserve District
This session will define natural resources issues in conservation, forest preserve and park districts. It will explore issues of natural resources planning and management in an interactive and highly visual approach.
Learning Outcomes: Participants will: (1) Learn how development of natural resources programs are both similar and different for these divergent agencies; (2) Learn how cooperative efforts can be developed and sustained, taking advantage of the different missions of the two types of districts.

126
Drug Abuse and Trafficking Trends in Illinois
3:00 p.m. - 5:00 p.m.
Presenter(s): Mark P. Warpness, DEA Special Agent, Drug Enforcement Administation
Chair: Eileen Eiden, Elmhurst Park District
This session will introduce the participants to the criminal underworld of international trafficking of such narcotics as marijuana, cocaine, heroin, methamphetamine and club drugs and the risk and dangers these powerful drugs are to our children and communities.
Learning Outcomes: Participants will: (1) Become aware of the methods used by criminal organizations to distribute illegal drugs in the United States; (2) Recognize the threats drug abuse poses on our communities.

205
Selecting, Designing, and Maintaining Perennials
3:00 p.m. - 5:00 p.m.
Presenter(s): Janet Macunovick, Author and Landscape Designer, Detroit News Gardening Columnist
Chair: Jesse Felix, West Chicago Park District
Janet Macunovich, author and landscape designer, will speak about perennials.
Learning Outcomes: Participants will: (1) Learn about perennials; (2) Learn how to design with and maintain perennials.

210
Designing Your Parks & Playgrounds to Meet ADA
3:00 p.m. - 5:00 p.m.
Presenter(s): Cindy Burkhour, MA, CTRS, CPRP, Access Recreation Group, LLC
Chair: Richard Schram, Winnetka Park District
This session will teach you the ADA design requirements, the plan review process for ADA compliance and how people with disabilities use recreation environments.
Learning Outcomes: Participants will: (1) Have a better understanding of accessibility barriers in recreation environments; (2) Recognize responsibility for evaluation of access in all plans and designs.

211
Who's Responsible After Your Facility is Built?
3:00 p.m. - 5:00 p.m.
Presenter(s): Tom Tristano, AIA, Principal, Williams Development; Tom Rohner, Facility Maintenance Supervisor, Bartlett Park District; Frank Parisi, Project Architect, Williams Associates
Chair: Tom Rohner, Bartlett Park District
This program is designed to explain the roles of architect, constructor and owner at the end of a project with emphasis on warranties, punch-lists, resourcing and planning.
Learning Outcomes: Participants will: (1) Learn about punch-lists, warranties, the transitional phase of a project and the roles of all parties involved during a project; (2) Discuss facility management techniques, resourcing and planning to help develop successful transition and operational programs that can work.

307
Managing for Creativity and Innovation
3:00 p.m. - 5:00 p.m.
Presenter(s): Kathie Hahn, Marketing Supervisor and Nancy Aldrich, Superintendent of Human Resources, Arlington Heights Park District
Chair: Nancy Aldrich, Arlington Heights Park District
More than ever, creativity and innovation are critical to maintaining a competitive edge. And within our agencies lies our most tremendous innovative potential: our employees. Discover how you can awaken the creativity of your employees and explore ways to create an environment that encourages innovation and inspires staff to achieve goals.
Learning Outcomes: Participants will: (1) Learn how to encourage your staff to be creative and innovative in their thinking; (2) Discuss how to evaluate and implement winning ideas.

Illinois Parks and Recreation - 46

409
"The Hero Within"
3:00 p.m. - 5:00 p.m.
Presenter(s): Carol Price, President, Professionally Speaking
Chair: Sarah Winkel, Bourbonnais Township Park District
Once we understand the power in our everyday behavior and decisions, our lives become easier and more complete. Each of us has traits that make us heroes. You can find those traits!
Learning Outcomes: Participants will: (1) Use five of the strategies from the book "2 Minute Miracles"; (2) Learn the skills necessary to keep those traits acknowledged, celebrated and visible.

411
Creating & Maintaining A Performing Arts Program
3:00 p.m. - 5:00 p.m.
Presenter(s): Alyson Seiling and Danny Singer, Buffalo Grove Park District
Chair: Alyson Soiling, Buffalo Grove Park District
Discover how to start or expand a performing arts program area including theatre, dance, children's theatre, dance recitals, camps and adult community theatre.
Learning Outcomes: Participants will: (1) Find out the tools to create a successful program, even though they may not be experienced in the arts.

438
Best of the Basics for Camp Directors - Part II
3:00 p.m. - 5:00 p.m.
Presenter(s): Gordon Kaplan, Executive Director, American Camp Association; Peggy Dohr, Assistant Director, Round Lake Area Park District; Daniel "DJ" Newport, Summer Day Camp & Leisure Education Coordinator, NISRA
Chair: Sam Thompson, Crystal Lake Park District
Learn about the keys to successful day camp staffing: recruitment, interviewing, selection, training, supervision and evaluation. Learn proven ways to increase staff professionalism.
Learning Outcomes: Participants will: (1) Expand vision of staff professionalism and evaluation to maximize benefits; (2) Utilize the "personnel" and "evaluation portions" of the Day Camp Operations Handbook.

509
Defusing Verbally/Physically Aggressive Children
3:00 p.m. - 5:00 p.m.
Presenter(s): Greg Catalano, Physicans of Phun
Chair: Karia Krones, NSSRA
Being confronted with difficult situations in the work place is almost a daily occurrence. Handling these situations requires confidence — confidence that comes from knowing proven techniques and strategies as well as how and when to apply them.
Learning Outcomes: Participants will: (1) Learn the distinct levels of behavior and how to respond to each level appropriately; (2) Learn how to anticipate and respond to the behaviors of participants while maintaining a positive rapport with the acting-out participant.

516
What's Right with Our Children Today
3:00 p.m. - 5:00 p.m.
Presenter(s): Keith Neuber, President, I.K.A.N. Presentations
Chair: DJ Newport, NISRA
The more common question is "What's Wrong with Our Children Today?" People in our society have a tendency to focus on the negative. This presentation will focus on the assets, strengths, contributions and potential of our young people.
Learning Outcomes: Participants will: (1) Have a better understanding of today's young people and their attitudes and actions; (2) Have a better understanding of what your community can do to positively affect the choices and attitudes of today's youth.

620
Schematic Phasing in Designing a Community/Recreation Center and Park
3:00 p.m. - 5:00 p.m.
Presenter(s): Greg Calpino, Principal, Smith Group/JJR; Tom Poulos, AIA, Principal, Williams Architects; Mark Westermeier, Director, Carmel Clay, Indiana Board of Parks and Recreation
Chair: Tom Poulos, Williams Architects
Recreation professionals who have master-planned a community/recreation center and parks must then determine a schematic phasing model that will work within budget parameters. This session will present information on the approach being applied to the development of a 130-acre, multi-featured park in the Midwest.
Learning Outcomes: Participants will: (1) Gain insight into how aspects of a master plan are translated into schematic building plans; (2) Learn how a strategic plan can be implemented for realistically aligning budget, construction timeline and programming opportunities.

624
Corporate Sponsorships Go Public!
3:00 p.m. - 5:00 p.m.
Presenter(s): Judith Leblein, CPRP, Marketing and Operations, Water Technology, Inc.
Chair: Fred Gusel, Bolingbrook Park District
This session will show you how to develop creative ways to promote your aquatic operation to acquire alternate and sponsorship revenue.
Learning Outcomes: Participants will: (1) Discuss creative ways to promote your aquatic operation "cheaply;" (2) Learn different Strategies to sell your facility and what value it may have.

907
Unlock The Secrets of Successful Marketing Plans
3:00 p.m. - 5:00 p.m.
Presenter(s): Kim Smith, Marketing & Communications Specialist, Bolingbrook Park District; Kiley Thiele, Marketing Coordinator, Oswegoland Park District
Chair: Cheryl Crisman, Plainfield Township Park District
Feel overwhelmed with pressure to develop effective marketing plans with a park district budget and limited staffing? This workshop will help park district professionals unlock the secrets of developing marketing plans that will work regardless of budget and manpower limitations.
Learning Outcomes: Participants will: (1) Gain an in-depth understanding of what a marketing plan is and why it is vital to your operation; (2) Come out with a working model to take back and build a marketing plan.

1002
Build Teams by Crossing Cultural Barriers
3:00 p.m. - 5:00 p.m.
Presenter(s): Gloria Peterson, President, Global Protocol
Chair: Anthony Arlington, Richton Park Parks and Recreation Department
This seminar will help participants overcome a cultural bias, rebound from awkward situations and handle unusual names confidently. A team building must!
Learning Outcomes: Participants will: (1) Be more comfortable when working for or with someone culturally different; (2) Overcome personal judgments and have better team interaction.

Illinois Parks and Recreation - 47