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Table 1. Library Users by Type of Service
Type of Services
All Respondents

Question

Internet & Technology Services

Hobby & Leisure

Children & Youth Services

Basic Reference Materials

Adult Programming

Economic Development
& Business Services

Employment & Workforce Development

Interlibrary Loan

Public Relation & Customer Service

Percent

Number

Would you be willing to pay to have additional library services provided?

(percentages unless otherwise denoted)

yes

72.9

74.5

73.5

71.9

84.2

57.7

72.4

75.5

65.4

71.2

1,513

If yes, how much additional per month would you be willing to pay for these services?

Less than $1.00

18.4

15.9

16.3

20.6

11.1

26.3

16.7

17.4

15.7

17.7

292

$1.01 to $2.00

38.6

27.3

42.6

48.2

38.9

26.3

45.8

40.3

40.3

42.7

704

$2.01 to $3.00

43.0

56.8

41.1

31.2

50.0

47.4

37.5

42.3

42.3

39.6

654

If you were to place a dollar estimate on the value of the library services you and your family have received from the library during the past 12 months, what would it be?

Mean (not percent)

$1,132

$620

$597

$1,267

$292

$326

$556

$972

$972

$853

1,466

By category:

less than $100

16.1

11.1

14.3

17.5

33.3

33.3

14.0

7.9

7.9

14.2

283

$100 -$500

38.2

37.0

46.0

42.3

33.3

33.3

41.2

44.6

44.6

41.6

826

$500-
$1,000

9.1

11.1

7.6

10.3

11.1

9.5

12.3

12.6

12.6

10.6

210

more than $1,000

12.4

9.3

8.8

11.1

5.6

4.8

7.9

15.9

15.9

11.1

218

priceless (from comment)

11.3

20.4

11.8

9.0

11.1

4.8

12.3

10.3

10.3

11.4

227

unsure (from comment)

12.9

11.1

11.6

9.8

5.6

14.3

12.3

8.6

8.6

11.2

222

Source: Questionnaire for Library Users, 1999, n=2,776.

264 Illinois Libraries, Fall 2000


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