Features Legislative Conference Provides Inspiration for Effective Lobbying 12 Parks Day at the Capitol Allows Agencies to Voice Their Concerns to State Lawmakers 14 IP&R Unveils its 2006 Editorial Calendar 38 Special Focus Web Xtra: Promoting Customer Loyalty 15 Planned Quality Experiences Ensure Economic Sucess — by Dr. Terry G. Schwartz, CPRP Are You Ready for a Foundation? 16 The World of Philanthropy in Parks, Recreation and Conservation — by John Comerio, CPRP, CFRM, with Robert A. Orsi, CPRP The Partnership Paradigm 24 A Model for Finding New Streams of Revenue — by Rachel Gilmore Greenbacks for Green Agencies 30 The Illinois Clean Energy Community Foundation Grants — by Bob Romo No Concession to the Bottom Line 34 Designing Profitable Aquatic Center Food Service Operations — by Beth Bales

ON THE COVER Springfield's Lincoln Park celebrated its 100th anniversary last month with activities sponsored, in part, by the Springfield Parks Foundation. Departments From the Editor 4 Get on Board 6 Adopting a Board Member Code of Conduct Eye on the Profession 8 The Destructive Pattern of Workplace Gossip Statehouse Insider 10 Legislature Adjourns by Deadline People and Places 40